Order Cancellation Policy
Last updated: June 2026
This Order Cancellation Policy applies to all orders placed on travelleleather.com. Our goal is to process and ship orders quickly, so cancellation requests must be made as early as possible.
Cancellation Window
You can cancel your order free of charge within 24 hours of purchase, as long as it has not yet been shipped. After this window, or once the order has been handed to the carrier, cancellation is no longer possible.
How to Cancel an Order
To request a cancellation, contact us as soon as possible with your order number:
- Email: info@travelleleather.com
- Phone: +1 757 737 9536
Please include your order number and the full name used at checkout. We respond to cancellation requests within 1 business day.
Orders Already Shipped
If your order has already been shipped, it can no longer be cancelled. Once you receive it, you may return the item under our Refund & Return Policy, subject to the conditions described there.
Refunds for Cancelled Orders
| Item | Detail |
|---|---|
| Eligible orders | Cancelled within 24 hours and not yet shipped |
| Processing time | Within 5 business days of confirming the cancellation |
| Payment method | Via the same payment method used at purchase |
| Currency | US Dollars (USD) |
Cancellations by Travelle Leather
We reserve the right to cancel an order in cases of suspected fraud, payment failure, pricing errors, or where the billing and shipping information cannot be verified. If we cancel your order, you will be notified by email and refunded in full.
Customer Service & Contact
| Brand | Travelle Leather |
| Business Address | 4536 Korte St, Dearborn, MI 48126, United States |
| Phone | +1 757 737 9536 |
| info@travelleleather.com | |
| Hours | Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time, GMT-5) |
| Response Time | Within 1 business day |