Privacy policy

Privacy Policy

Last Updated: September 28, 2026

At Travelle Leather, we respect your privacy and are committed to being transparent about how we collect, use, and protect information when you visit our website or purchase our products.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used or shared, and the choices available to you.

This Privacy Policy applies to information collected through https://travelleleather.com, including when you browse our website, place an order, create an account, contact us, subscribe to communications, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information You Provide Directly

When you place an order, contact us, subscribe to our communications, or otherwise provide information to us, we may collect:

Full name
Email address
Telephone number
Billing address
Shipping address
Order and purchase information
Customer service communications
Information you provide when requesting a return, refund, exchange, or warranty service
Information associated with a customer account, if you create one

Payment Information

When you make a purchase, payment information is processed through the payment providers available at checkout.

We may receive information necessary to confirm and process your transaction, but payment-card information may be handled directly by the applicable payment processor rather than stored by Travelle Leather.

Please do not send complete credit-card numbers, security codes, passwords, or other sensitive payment credentials to us by email or through customer-service messages.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Referring website or source
General website activity
Approximate location derived from technical information
Date and time of website activity
Information about how you interact with our website

This information may be used to operate, secure, analyze, and improve our website and customer experience.

2. How We Use Your Information

We may use information we collect to:

Process and fulfill orders
Process payments
Provide shipping and delivery updates
Provide customer support
Respond to questions and requests
Process returns, refunds, exchanges, and warranty claims
Maintain customer accounts where applicable
Communicate with you about your orders
Improve our website, products, and services
Understand how customers use our website
Detect, investigate, and help prevent fraud, abuse, unauthorized transactions, and security incidents
Maintain the security and functionality of our website
Send promotional communications where permitted and where you have provided the appropriate consent or otherwise have a lawful basis to receive them
Comply with applicable laws and legal obligations

3. Cookies and Similar Technologies

Travelle Leather may use cookies and similar technologies to help the website function properly and to understand how visitors use the website.

Cookies and similar technologies may be used to:

Remember items placed in your shopping cart
Maintain website functionality
Remember certain preferences
Understand website traffic and usage
Measure the effectiveness of marketing
Improve website performance and customer experience
Support relevant advertising where applicable

You can manage or disable certain cookies through your browser settings.

Please note that disabling certain cookies may affect some website features, including shopping-cart or checkout functionality.

4. How We Share Information

We may share information when reasonably necessary to operate our business and provide our products and services.

Depending on the circumstances, information may be shared with service providers that assist with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technology
Website analytics
Customer support
Email and marketing communications
Fraud prevention and security
Other services necessary to operate our online store

These service providers may access information only as reasonably necessary to provide services to Travelle Leather.

We do not sell your personal information simply because you visit our website or place an order.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process
Respond to lawful requests from governmental authorities
Protect our legal rights
Investigate suspected fraud or abuse
Protect the security of our website, customers, or business
Enforce our terms and policies
Protect the safety of customers or other individuals

5. Marketing Communications

If you subscribe to our promotional communications, we may use your email address or other contact information to send information about products, promotions, offers, or other Travelle Leather updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from promotional communications, we may still send necessary transactional or service-related communications, such as:

Order confirmations
Payment confirmations
Shipping notifications
Delivery information
Return or refund communications
Customer-service responses
Important account or security notifications

6. Third-Party Services

Our website may rely on third-party companies and technologies to provide services such as payment processing, shipping, analytics, advertising, email delivery, website functionality, and fraud prevention.

These third parties may process information according to their own privacy policies and terms.

Travelle Leather does not control the privacy practices of independent third-party services.

We encourage customers to review the privacy policies of third-party services when appropriate.

7. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

Those websites operate independently from Travelle Leather and may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites that we do not operate.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or through our website.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Provide customer service
Maintain appropriate business and financial records
Process returns and warranty claims
Resolve disputes
Prevent fraud and abuse
Comply with legal obligations
Enforce our agreements and policies

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These may include the ability to request:

Access to certain personal information we hold about you
Correction of inaccurate information
Deletion of certain information
Information about how your information is used or shared
Withdrawal of consent where processing is based on consent
Unsubscription from promotional communications

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect customer information and prevent unauthorized access.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly request or intentionally collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

12. U.S. State Privacy Rights

Certain U.S. states provide residents with specific privacy rights.

Depending on your state of residence and the circumstances of our processing activities, you may have additional rights concerning your personal information.

If you would like to make a privacy request or ask whether specific rights apply to you, contact us at:

info@travelleleather.com

We will review and respond to valid requests in accordance with applicable law.