Shipping policy

Shipping & Delivery Policy

Last Updated: September 28, 2026

At Travelle Leather, we aim to provide clear and reliable shipping information so that you know what to expect before placing your order.

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered within the United States.

1. Shipping Availability

Travelle Leather currently offers shipping to customers within the United States.

Shipping availability, delivery estimates, and applicable shipping options are displayed during checkout based on the customer's delivery address and the shipping options available for the order.

2. Free Standard Shipping

Travelle Leather currently offers free standard shipping within the United States on eligible orders.

There is no separate standard shipping charge for eligible U.S. orders when the free-shipping option is displayed during checkout.

If a particular product, destination, or shipping method is subject to different shipping terms, the applicable shipping cost and delivery estimate will be displayed before the order is completed.

3. Order Processing Time

Orders are generally processed within 1–2 business days after the order is successfully placed and payment has been authorized.

Business days are Monday through Friday and do not include U.S. federal holidays.

Orders placed after our daily processing cutoff, on weekends, or on holidays may begin processing on the next business day.

Processing time includes order verification, preparation, packaging, and handoff to the applicable shipping carrier.

Order Cutoff

Our standard order processing cutoff is:

5:00 PM Eastern Time, Monday–Friday

Orders received after the cutoff may be processed beginning on the next business day.

4. Standard Delivery Time

After an order has completed processing, standard U.S. delivery is generally estimated at:

2–3 business days

The typical overall timeframe from order placement to delivery is therefore approximately:

3–5 business days

These are estimated timeframes and are not guaranteed delivery dates unless a specific guaranteed service is expressly stated during checkout.

Actual delivery time may vary depending on the customer's location, carrier operations, holidays, weather, transportation conditions, or other circumstances outside our reasonable control.

5. Shipping Carrier

Orders may be delivered through the carrier or shipping service selected or assigned for the order.

The available carrier and tracking information may vary depending on the destination, product, and shipping method.

Once your order has been handed to the carrier, the carrier's tracking system may provide the most current information regarding the package's location and estimated delivery date.

6. Order Tracking

When your order ships, we will send a shipping confirmation to the email address provided during checkout when tracking information is available.

The shipping confirmation may include:

Order information
Shipping confirmation
Tracking number
Carrier information
Tracking link

Please allow some time for tracking information to become active after the package has been handed to the carrier.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your:

Name
Street address
Apartment, suite, or unit number
City
State
ZIP code
Phone number

If you notice an error in your shipping address, contact us as soon as possible at:

info@travelleleather.com

We will make reasonable efforts to correct an address before the order has been processed or shipped.

However, we cannot guarantee that an address can be changed once an order has entered processing or has been handed to the carrier.

8. Incorrect or Incomplete Addresses

If an order cannot be delivered because the customer provided an incorrect or incomplete address, the customer may be responsible for additional shipping or reshipment costs.

If the package is returned to Travelle Leather, please contact us so that we can review the available options.

Any additional shipping charge will be communicated before a reshipment is arranged.

9. Delayed Deliveries

Although we aim to meet the estimated delivery timeframe, shipping delays can occasionally occur.

Possible causes include:

Carrier delays
Severe weather
Holidays
Transportation disruptions
Incorrect or incomplete delivery information
High shipping volumes
Operational disruptions
Events outside our reasonable control

If your order is delayed, please check the tracking information provided with your shipping confirmation.

If you believe your order has experienced an unusual delay, contact us at:

info@travelleleather.com

We will review the available shipment information and assist you where reasonably possible.

10. Orders That Do Not Arrive

If your order has not arrived within the expected delivery timeframe, please contact us so that we can review the shipment status.

We may request:

Order number
Shipping address
Tracking number
Any relevant delivery information

Where appropriate, we will work with the applicable shipping carrier to investigate the shipment.

If we determine that an order cannot be delivered, Travelle Leather will provide an appropriate resolution in accordance with applicable law and our policies.

11. Lost or Damaged Packages

If your package appears to have been lost in transit or arrives damaged, please contact us as soon as possible.

For damaged deliveries, photographs of the package and product may be requested to help us evaluate the issue and communicate with the carrier where appropriate.

Please retain the original packaging until the matter has been reviewed.

12. Shipping Delays Beyond the Advertised Time

Travelle Leather makes reasonable efforts to ship orders within the processing and delivery timeframes stated on this website.

If we become unable to ship an order within the applicable timeframe, we will communicate the delay and available options to the customer.

Where required by applicable law, customers will be given the opportunity to cancel the affected order and receive a refund.

For U.S. online orders, federal rules generally require sellers to have a reasonable basis for advertised shipping timeframes and provide appropriate notice and cancellation/refund options when an order cannot be shipped within the promised timeframe.

13. Shipping Costs

Standard U.S. shipping is currently offered at no additional charge for eligible orders when the free-shipping option is displayed during checkout.

If an expedited or alternative shipping method is offered and carries an additional charge, the applicable fee will be displayed before the customer completes the purchase.

The shipping charge displayed at checkout is the amount applicable to the selected shipping method.

14. Expedited Shipping

If expedited shipping options are available for a particular order, the available method, estimated delivery time, and additional cost will be displayed during checkout.

Expedited shipping availability may vary based on destination, product availability, fulfillment location, and carrier service.

An expedited shipping estimate does not guarantee delivery unless the selected service is expressly identified as guaranteed.

15. Multiple-Item Orders

If an order contains multiple products, items may be shipped together or separately depending on product availability and fulfillment requirements.

If an order is shipped in multiple packages, tracking information may be provided separately for each shipment.

16. Shipping From Our Fulfillment Location

Orders are fulfilled and dispatched through Travelle Leather's available fulfillment arrangements.

Where a specific fulfillment location or shipping origin is relevant to the delivery estimate, the applicable information may be reflected in the order or shipping details provided to the customer.