Terms of service

Terms of Service

Last Updated: September 28, 2026

Welcome to Travelle Leather.

These Terms of Service ("Terms") govern your access to and use of the Travelle Leather website, https://travelleleather.com, and your purchase of products through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms and the policies referenced or linked within them.

If you do not agree with these Terms, please do not use our website or place an order.

1. About Travelle Leather

Travelle Leather is an online retailer offering leather bags and related products for customers in the United States.

Our product collection may include:

Leather backpacks
Leather messenger bags
Leather briefcases
Leather duffle bags
Laptop and business bags
Other leather travel and everyday-carry products

Our business contact information is:

Travelle Leather
4536 Korte St
Dearborn, MI 48126
United States

Email: info@travelleleather.com
Phone: +1 757 737 9536

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM Eastern Time

2. Using Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for unlawful or fraudulent purposes;
Attempt to gain unauthorized access to our systems;
Interfere with the operation or security of the website;
Introduce malicious software, code, or other harmful material;
Attempt to access another customer's account or information;
Copy or misuse website content for unauthorized commercial purposes; or
Use our website in a manner that could harm Travelle Leather, our customers, or our service providers.

We may restrict or terminate access to the website where reasonably necessary to protect the website, our business, or our customers.

3. Product Information

We make reasonable efforts to provide accurate information about the products offered on our website, including product names, descriptions, materials, dimensions, photographs, prices, and availability.

However, natural leather is a genuine natural material and may have variations in:

Grain
Texture
Color
Markings
Surface characteristics

These natural variations are normal characteristics of leather and may cause individual products to differ slightly from product photographs.

Product images may also appear somewhat different depending on your device, screen, browser, or display settings.

4. Product Materials

We describe the materials used in our products based on the product specifications available to Travelle Leather.

Where a product is described as full-grain leather, genuine leather, cowhide leather, buffalo leather, or another specific material, the description is intended to accurately represent the material of the product offered.

Customers should review the individual product description before placing an order.

If you have a question about the material, dimensions, construction, or features of a particular product, please contact us before purchasing.

5. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your cart does not necessarily guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we will contact the customer and, where applicable, provide an appropriate resolution, which may include a refund.

We do not intentionally accept payment for products that we know cannot be fulfilled.

6. Prices

Product prices are displayed in U.S. dollars (USD) unless otherwise stated.

The applicable product price is the price displayed during checkout before you submit your order.

Prices and promotional offers may change from time to time.

A price change after an order has been successfully placed will not change the price of that completed order, except where a correction is required because of an obvious pricing or technical error.

7. Promotions and Discounts

From time to time, Travelle Leather may offer discounts, promotional pricing, or other offers.

Each promotion may have its own terms, eligibility requirements, expiration date, or product restrictions.

Any material conditions associated with a promotion will be communicated before the customer completes the purchase.

Promotional offers cannot be combined unless expressly stated.

8. Orders

When you submit an order through our website, you are requesting to purchase the selected products at the price and under the conditions displayed during checkout.

After an order is submitted, you should receive an order confirmation containing relevant order information.

An order confirmation acknowledges that we received your order request. It does not prevent Travelle Leather from cancelling an order in circumstances permitted by these Terms.

9. Order Acceptance and Cancellation

We reserve the right to decline or cancel an order when reasonably necessary, including in situations involving:

Product availability issues;
Payment authorization failure;
Suspected fraudulent or unauthorized activity;
Incorrect product or pricing information;
Technical or system errors;
Inaccurate shipping information;
Duplicate or unusually large orders requiring verification; or
Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been collected, we will issue the applicable refund to the original payment method.

If you need to cancel an order, contact us as soon as possible at:

info@travelleleather.com

We will make reasonable efforts to accommodate cancellation requests received before the order has been processed or shipped.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible and the customer may need to use the return process described in our Return & Refund Policy.

10. Payment

Payment must be completed using one of the payment methods available during checkout.

Available payment methods may include credit cards, debit cards, digital wallets, and other payment methods supported by our checkout provider.

The payment options actually available to you will be displayed during checkout.

You authorize the applicable payment provider to process the amount shown at checkout when you place your order.

We do not ask customers to send payment-card numbers, security codes, passwords, or other sensitive payment credentials by email.

For additional information, please see our Payment Policy.

11. Shipping and Delivery

Shipping and delivery information is provided during the purchasing process and is also described in our Shipping & Delivery Policy.

We provide delivery estimates based on the shipping method and fulfillment information applicable to the order.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping or reshipment costs may apply.

For complete information, please review our Shipping & Delivery Policy before purchasing.

12. Returns and Refunds

Eligible products may be returned in accordance with our Return & Refund Policy.

Our Return & Refund Policy explains:

The return period;
Product eligibility requirements;
Return shipping responsibilities;
Damaged or defective product procedures;
Refund processing;
Exchange procedures; and
Order cancellation procedures.

Please review the Return & Refund Policy before placing an order.

13. Warranty

Where a product is advertised as being covered by a Travelle Leather warranty, the applicable warranty terms will be described in our Warranty Policy.

Warranty coverage does not automatically include normal wear and tear, accidental damage, misuse, or natural characteristics of leather unless the applicable warranty expressly states otherwise.

Customers should review the Warranty Policy for complete details.

14. Customer Accounts

If you create an account with Travelle Leather, you are responsible for maintaining the accuracy of the information associated with your account and for keeping your account credentials confidential.

You should notify us if you believe your account has been accessed without authorization.

We may suspend or terminate an account where reasonably necessary to protect our website, customers, or business.

15. Intellectual Property

Unless otherwise stated, the content displayed on the Travelle Leather website—including text, photographs, graphics, logos, product descriptions, page designs, and other original materials—is owned by or licensed to Travelle Leather and may be protected by applicable intellectual-property laws.

You may view and use website content for your personal, non-commercial shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, websites, applications, payment providers, shipping providers, analytics services, or other technologies.

Third-party services may operate under their own terms and privacy policies.

Travelle Leather is not responsible for the independent policies, practices, content, or availability of third-party websites or services that we do not operate.

17. Errors and Corrections

We make reasonable efforts to keep website information accurate.

However, the website may occasionally contain typographical errors, technical errors, outdated information, or inaccuracies relating to products, pricing, availability, descriptions, or other content.

If we discover a material error affecting an order, we may contact the customer to explain the issue and provide an appropriate resolution.

If an order has been affected by an obvious pricing or technical error, we reserve the right to cancel the affected order and refund any payment collected for that order.

18. Customer Communications

When you place an order or contact us, you agree that we may communicate with you using the contact information you provide for purposes related to your transaction or customer-service request.

These communications may include:

Order confirmations;
Payment confirmations;
Shipping notifications;
Delivery updates;
Return or refund communications;
Warranty communications; and
Responses to customer-service requests.

Marketing communications are handled separately in accordance with our Privacy Policy and applicable law.

19. Disclaimer

To the extent permitted by applicable law, the Travelle Leather website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.

Nothing in these Terms is intended to exclude or limit any consumer right, warranty, or protection that cannot legally be excluded or limited under applicable law.

20. Limitation of Liability

To the extent permitted by applicable law, Travelle Leather will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

Nothing in this section limits rights or protections that cannot legally be limited.

22. Governing Law

These Terms are governed by applicable laws governing the relationship between Travelle Leather and its customers, without limiting any mandatory consumer protections that may apply to a customer under applicable law.

Nothing in these Terms is intended to deprive a customer of rights that cannot legally be waived.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after an updated version is posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.